The government has requested that all non-essential services close, why are you still offering the possibility to order online?
The most recent measures announced by the governmental authorities mention that the distribution of food products is deemed essential and that e-commerce activities, for all businesses, can remain.
Thus, all Caffitaly products and all our other products normally available at our Montreal shop are available for online purchase.
Can I still buy coffee/machines/accessories?
Yes. You can continue to receive your coffee by ordering online. We are glad to offer free shipping everywhere in Canada with every order of 50$ or more.
Rigorous measures are put in place to ensure the safety of our employees involved in the preparation and shipment of your orders.
Why are you closing your Montreal boutique?
In order to help in the collective effort to limit propagation of the COVID-19 virus and to protect the health of our people, we first reduced our business hours and then decided the activities of our Montreal shop on March 24 and until further notice.
We will assess the developments of the situation and hope to see you back as soon as possible. In the meantime, you can continue to receive all our products by ordering online and benefit from free shipping with every order of 50$ or more.
Can you still safely guarantee deliveries?
We are processing all orders with even greater care. Due to an unprecedented volume of orders, deliveries are experiencing a delay of 3 to 5 days, we apologize for the inconvenience.
Are all your products safe?
Absolutely, we take the health and safety of our customers and employees extremely seriously. All of our products are safe from COVID-19.